Privacy Policy

Introduction

lila.sh ("we", "our", or "us") operates as an unregistered entity based in the United Kingdom. This policy explains how we collect, use, and protect your personal information.

While we strive to follow data protection principles, please note that as an unregistered entity, we may not be fully compliant with all aspects of GDPR and UK data protection regulations.

Information We Collect

We collect several types of information:

Basic Information

  • • Name and email address
  • • Payment information (processed through third-party providers)
  • • Communication records
  • • Service usage data

Technical Information

  • • Hardware ID (HWID)
  • • IP addresses (current and historical)
  • • Server UUIDs and unique identifiers
  • • System specifications and hardware configuration
  • • Operating system information
  • • Device fingerprints

How We Use Your Information

We use your information for:

  • • Providing and maintaining our services
  • • License validation and fraud prevention
  • • Communication about service updates or changes
  • • Technical support
  • • Detecting and preventing unauthorized access

Data Storage and Security

While we implement reasonable security measures, as an unregistered entity:

  • • Data is stored on servers that may be located outside the UK/EU
  • • We may not meet all GDPR requirements for data processing
  • • We cannot guarantee the same level of protection as larger registered companies

By using our services, you acknowledge these limitations.

Third-Party Services

We use third-party services for:

  • • Payment processing
  • • Analytics
  • • Email communication
  • • Hosting services

These services have their own privacy policies and data handling practices.

Cookies and Tracking

We use cookies and similar technologies to track activity on our service and maintain certain information. You can control cookies through your browser settings, but this may affect service functionality.

Contact

For privacy-related questions, contact support@lila.sh. Please note our response capacity may be limited as an unregistered entity.